PRIVACY POLICY

THE INFORMATION WE COLLECT

Cramer & Bell values your trust and is dedicated to protecting your personal information. Safeguarding both individual and business data is central to how we operate, and we take this responsibility seriously. This Privacy Policy outlines the ways in which we collect and use your information, the options available to you if you wish to restrict that use, and the measures we employ to ensure your data remains secure. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, cramerandbell.com (“our/the site”), you are accepting and consenting to the practices described in this privacy policy.

We may collect and process information you provide to us, such as when filling forms, corresponding with us, registering for newsletters, or reporting issues, which may include your name, address, email, phone number, and other personal details. We may also automatically collect technical information about your visits to our site, including IP address, browser type and version, operating system, time zone, browsing activity, page interactions, and navigation patterns. Please note, per Article 13 of the UK GDPR, in relation to personal data received from the customer specifically for the business's adherence to the Money Laundering Regulations, personal data will be processed only; (a)  for the purposes of preventing money laundering, terrorist financing or proliferation financing, or (b) as permitted under paragraph (3). Additionally, we may receive information about you from our services or third parties, such as technical, payment, delivery, or search information providers, which may be combined with data collected on our site. Our website may contain links to third-party sites, plug-ins, and applications, and we are not responsible for their privacy practices; we encourage you to review their privacy notices. We use cookies to distinguish users, enhance site experience, and improve functionality. Please keep us informed of any changes to your personal data to ensure it remains accurate and current.

We use information about you to fulfill our contractual obligations, provide the products, services, and information you request, notify you of service changes, and present site content effectively. We may also use your information, with your consent, to offer goods or services similar to those you have enquired about or previously purchased, or to allow selected third parties to do so, contacting existing customers by electronic means only regarding similar products or services, and new customers only with express consent. Information collected automatically or from other sources may be used to administer and improve our site, ensure security, conduct analysis, research, surveys, and make personalized suggestions or recommendations. If you do not wish us to use your data for marketing or to share it with third parties, you may opt out using the relevant box on our site.

We may share your information with selected third parties, including suppliers and sub-contractors to provide our services, and analytics or search engine providers to improve and optimize our site. We may also disclose personal data in connection with the sale or purchase of any business or assets, or if we or substantially all of our assets are acquired by a third party. Additionally, we may share information to comply with legal obligations, enforce our terms and agreements, protect the rights, property, or safety of ourselves, our customers, or others, and to prevent fraud or reduce credit risk.

While we use appropriate security measures to protect your personal data, we cannot guarantee complete security during transmission over the internet, and any transmission is at your own risk. You have the right to opt out of marketing communications and may exercise this right at any time by emailing us at hello@cramerandbell.com; we will usually inform you if we intend to use your data for marketing or share it with third parties for such purposes. Our site may contain links to third-party websites, which have their own privacy policies, and we are not responsible for their practices. You also have the right to access information we hold about you in accordance with the Act.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This Privacy Policy was last updated on 16 November 2022.

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to us via the e-mail address hello@cramerandbell.com.